Contact Us
We're here to help! Whether you have a question about an order, need assistance with a product, or simply want to get in touch, the Puff Ghost team is happy to assist you.
Customer Support
If you have questions about your order, shipping, returns, products, or anything else, please contact us using the information below.
Company Name: Puff Ghost LLC
Email: support@puffghost.com
Phone: (302) 364-0016
Business Address:
2810 N Church St, PMB 601726
Wilmington, DE 19802
United States
Customer Service Hours
Our customer support team is available during the following business hours:
Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)
Saturday & Sunday: Closed
If you contact us outside of business hours, we'll respond as soon as possible on the next business day.
Before Contacting Us
To help us assist you more quickly, please include the following information when contacting us about an order:
- Your full name
- Your order number
- A detailed description of your question or issue
- Photos of the product or packaging, if applicable
Providing this information helps us resolve your request as efficiently as possible.
Frequently Asked Questions
You may find the answer to your question on our FAQ page, which covers topics such as:
- Order processing
- Shipping and delivery
- Tracking orders
- Returns and refunds
- Payments
- Product information
We Value Your Feedback
Your feedback helps us improve. If you have suggestions, comments, or ideas about how we can make your shopping experience even better, we'd love to hear from you.
Thank you for choosing Puff Ghost. We appreciate your business and look forward to serving you with quality candy, snacks, and exceptional customer support.